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The ultimate goal for our game changing Mi Pro Partnership programme is to help our customers win more business in a way that responsibly takes care of our products and therefore the Midea brand.

In addition to offering their customers a 10 year warranty, qualified Mi Pro Partners can secure future business and earn Mi Care Services by ensuring their customers understand that the best way to retaining equipment performance, reduced risk of failure and optimum efficiency is with preventive maintenance.

The reward for both the end user and the installer is an extended 10 year warranty* simply record a Mi Care Service on our Mi Pro Portal every year after installation. This gives Midea Mi Pro Partners the opportunity to win maintenance contracts annually, as long as the end user wishes to extend their warranty. Installers who deliver the Mi Care Service visits are not only rewarded with the ability to offer up to a 10 year extended warranty* but can earn Mi Care Credits on the successful registration of a first years service visit, which earns credits up to £150* off your next system.


All service contributions are displayed as Mi Care Credit when logged into the Mi Pro Portal. Mi Care Credit can be used by Mi Pro Partners on future discounted systems only* and will be available for use immediately but no sooner than the first service visit one year after installation. *A minimum of £100 Mi Care Credit is required to redeem future discount.

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